Six grounded, practical services. We do these well and we do not pretend to do everything else.
A single flat monthly fee covers your team's day-to-day technology — workstations, printers, email, file sharing, and the dozens of tiny questions that come up every week. We patch, monitor and update everything quietly in the background, and you get unlimited remote help during business hours.
If the Wi-Fi drops in the back conference room, work stops. We design networks that reach every corner of your office, with proper segmentation between staff, guests and point-of-sale devices. We use commercial-grade equipment from Ubiquiti, Meraki and Sophos — not consumer routers.
We move email, files, contacts and calendars from old servers (or other providers) to Microsoft 365 or Google Workspace. Done over a weekend, with a quiet rollback plan, so Monday morning is uneventful.
The basics done well stop most incidents. We deploy endpoint protection, enforce multi-factor authentication, run quarterly phishing simulations, and write the short policies your insurance carrier will ask for.
Backups that nobody ever tests are not backups. We run encrypted, off-site backups of your servers, workstations and Microsoft 365 mailboxes — and we restore a random sample every month to prove they work.
A friendly human picks up the phone or replies to your email. Most tickets are solved on the first call. Each client is assigned a primary technician so you talk to someone who already knows your setup.
That's normal. A 20-minute call usually clears it up.
Decent IT Service